Refund Policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags attached and in its original packaging. You will also need the receipt or proof of purchase.

How to Start a Return

To start a return, contact us at clairedeniseone@gmail.com. If your return is approved, we will provide the return address and instructions for sending your item back. Please do not send items back before receiving return authorization.

Return shipping costs depend on the reason for the return. If an item arrives damaged, defective, or incorrect, please contact us at clairedeniseone@gmail.com so we can review the issue and provide return instructions. For other approved returns, we will explain any applicable return shipping costs and provide instructions before you send the item back.

Items sent back without first requesting a return will not be accepted.

You can contact us at clairedeniseone@gmail.com with any questions about returns.

Damages and Issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or incorrect so we can evaluate the issue and work toward a resolution.

Exceptions / Non-Returnable Items

Certain types of items cannot be returned, including perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases.

Please contact us if you have